Powersports Service Writer
Description Powersports enthusiasts, rev your engines! We're searching for a professional Service Writer to join our vibrant team and take customer service to the next gear.
Are you:
Reliable and driven? You'll be the bridge between happy customers and top-notch service.
A communication pro? You'll turn technical jargon into clear explanations and build trust with every interaction.
A problem-solver extraordinaire? You'll tackle challenges head-on, ensuring every machine roars back to life.
Passionate about Powersports? You'll understand our customers' love for the open road (or trail!).
At Powersports Company, we're not just wrenching wrenches, we're crafting memories.
We service a powerhouse lineup of Kubota, Honda, Polaris, Scag, and Stihl, and you'll be the conductor of the customer experience symphony.
From the service counter to the shop floor and back, you'll orchestrate a smooth ride that exceeds expectations and brings smiles to faces.
Ready to make a difference and fuel some serious customer satisfaction? Apply today and let's shift your career into high gear! Responsibilities o Greet customers in a courteous and friendly manner o Provide an excellent customer experience to both internal and retail customers o Dispatch service work to technicians and monitor production o Be in constant contact with customers of cause and correction for needed repairs o Prepare accurate estimates for all needed repairs and recommended services o Monitor the status of all repairs and promptly advise customers of fees o Write and monitor warranty claims to various manufactures o Assist other team members within the dealership as needed Qualifications o Working knowledge of standard repairs, parts, and accessories o A good mechanical understanding of how the equipment operates is essential o A positive attitude towards both customers and team members o Strong customer service and organizational skills are a must o Ability to sell service o Basic computer skills and ability to comprehend directions o Team player o Give customers the best service experience possible Recommended Skills Claim Processing Coordinating Customer Experience Customer Satisfaction Customer Service Expediting Estimated Salary: $20 to $28 per hour based on qualifications.
Are you:
Reliable and driven? You'll be the bridge between happy customers and top-notch service.
A communication pro? You'll turn technical jargon into clear explanations and build trust with every interaction.
A problem-solver extraordinaire? You'll tackle challenges head-on, ensuring every machine roars back to life.
Passionate about Powersports? You'll understand our customers' love for the open road (or trail!).
At Powersports Company, we're not just wrenching wrenches, we're crafting memories.
We service a powerhouse lineup of Kubota, Honda, Polaris, Scag, and Stihl, and you'll be the conductor of the customer experience symphony.
From the service counter to the shop floor and back, you'll orchestrate a smooth ride that exceeds expectations and brings smiles to faces.
Ready to make a difference and fuel some serious customer satisfaction? Apply today and let's shift your career into high gear! Responsibilities o Greet customers in a courteous and friendly manner o Provide an excellent customer experience to both internal and retail customers o Dispatch service work to technicians and monitor production o Be in constant contact with customers of cause and correction for needed repairs o Prepare accurate estimates for all needed repairs and recommended services o Monitor the status of all repairs and promptly advise customers of fees o Write and monitor warranty claims to various manufactures o Assist other team members within the dealership as needed Qualifications o Working knowledge of standard repairs, parts, and accessories o A good mechanical understanding of how the equipment operates is essential o A positive attitude towards both customers and team members o Strong customer service and organizational skills are a must o Ability to sell service o Basic computer skills and ability to comprehend directions o Team player o Give customers the best service experience possible Recommended Skills Claim Processing Coordinating Customer Experience Customer Satisfaction Customer Service Expediting Estimated Salary: $20 to $28 per hour based on qualifications.
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